Groups & Events Coordinator / Executive
Marriott International
- Vienna
- Permanent employment
- Full-time
- Arbeiten vor Ort
- With professional experience
- Austria
Tasks
- Handle group inquiries promptly and professionally, ensuring all details are accurately captured and communicated
- Prepare and manage group contracts, proposals, and confirmations in accordance with company standards
- Work closely with the Sales, Reservations, and Revenue teams to optimize group room allocations and maximize revenue potential
- Maintain up-to-date knowledge of hotel facilities, services, and local attractions to enhance guest experiences
- Coordinate with clients and internal departments (e.g. Culinary, Banquets, Front Office, Housekeeping) to ensure seamless delivery of all event requirements
- Conduct detailed pre-event meetings and provide on-site support throughout the event
- Ensure all event details – from meeting room setup to menu selections – reflect The Ritz-Carlton’s standards of excellence
- Monitor guest satisfaction during and after events, addressing feedback promptly and graciously
- Maintain accurate records in the sales and catering systems (Opera S&C)
- Assist with billing and follow-up correspondence to ensure timely payment and client satisfaction
- Contribute to the preparation of monthly reports, forecasts, and performance analysis
profile
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred
- Minimum 1–2 years of experience in events, group sales, or catering within a luxury hotel environment
- Experience with hotel sales and event management systems (Opera) is an advantage
- Exceptional attention to detail and organizational abilities
- Strong interpersonal and communication skills, both written and verbal
- Ability to manage multiple priorities with poise and professionalism
- A natural passion for service and a commitment to exceeding guest expectations
- Fluent in English (additional languages are a plus)
We offer
- Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
- Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
- Excellent career opportunities worldwide: Benefit from great career prospects in 5-star hotels around the world
- Regular training & development opportunities: Take advantage of our ongoing training and in-depth development opportunities for professional and personal growth
- Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
- Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
- Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance
Groups & Events Coordinator / Executive in Wien
Marriott International
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