Participation in the strategic direction of consumer credit
End-to-end process responsibility and ongoing process optimization to ensure an optimal customer journey in the sales process on all online and offline sales channels
Conducting market and competitive analyses
Close cooperation and coordination of product-specific requirements with internal stakeholders (marketing, sales, legal, compliance, risk)
Close collaboration with the Product Owner and the Scrum Team to ensure ideal prioritization and implementation
Analysis and reporting of KPIs to support product initiatives
Control, presentation of success results and budget planning
profile
University education in business administration or equivalent knowledge with a focus on product/project management
Experience in product/process management and knowledge of the Austrian credit market
Experience in Customer Experience (CX) and the implementation of resulting improvement measures
Project management experience and process-oriented thinking
Strong communication skills and team player
High customer and market orientation, assertiveness, as well as analytical and communication skills
Goal-oriented, independent and quality-conscious work
Very good knowledge of German and English
We offer
Flexible working hours and home office option
A varied and challenging area of responsibility with a lot of personal responsibility
An individual training program and further training opportunities
Attractive social benefits (including bonus payments, various benefits and discounts, various company events, etc.)
Santander for Friends (Employee Referral Program – Referral Reward)
(Junior/Senior) Produktmanager Barkredite (m/w/d) in Wien
Santander Austria
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Full job description
Vienna
Permanent employment
Full-time
Home office possible
Austria
Tasks
Participation in the strategic direction of consumer credit
End-to-end process responsibility and ongoing process optimization to ensure an optimal customer journey in the sales process on all online and offline sales channels
Conducting market and competitive analyses
Close cooperation and coordination of product-specific requirements with internal stakeholders (marketing, sales, legal, compliance, risk)
Close collaboration with the Product Owner and the Scrum Team to ensure ideal prioritization and implementation
Analysis and reporting of KPIs to support product initiatives
Control, presentation of success results and budget planning
profile
University education in business administration or equivalent knowledge with a focus on product/project management
Experience in product/process management and knowledge of the Austrian credit market
Experience in Customer Experience (CX) and the implementation of resulting improvement measures
Project management experience and process-oriented thinking
Strong communication skills and team player
High customer and market orientation, assertiveness, as well as analytical and communication skills
Goal-oriented, independent and quality-conscious work
Very good knowledge of German and English
We offer
Flexible working hours and home office option
A varied and challenging area of responsibility with a lot of personal responsibility
An individual training program and further training opportunities
Attractive social benefits (including bonus payments, various benefits and discounts, various company events, etc.)
Santander for Friends (Employee Referral Program – Referral Reward)
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