Guest Relation Manager (w/m/d)

  • Vor 5 days veröffentlicht
  • Vienna, Austria
  • With professional experience
  • Permanent employment
  • Full-time
  • Hybrid
  • Home office possible

The Vienna Marriott Hotel is the liveliest living room in Vienna – full of energy, events, music, and unique experiences. With newly renovated rooms and suites, a modern banquet area, and a diverse culinary offering, we provide our guests with an exceptional hotel experience. We are a diverse team that gets along great and fulfills our guests‘ wishes every day. Years of experience on one side and young, dynamic employees on the other make for a lively team that enjoys working together.

Your tasks

  • You will take care of our international guests, as well as our VIP and regular guests.
  • You will organize and fulfill guest requests.
  • You will handle complaints professionally.
  • You will take on Manager on Duty responsibilities.

Your profile

You can handle hectic situations during peak times well, keeping a cool head and staying focused on your role and your team. You have a strong sense of responsibility and an eye for detail. You have already gained relevant experience and bring a natural warmth and friendliness to the role. You are fluent in German and English.

Your benefits:

  • The Marriott philosophy is to „put people first!“ We work together every day to provide you with a secure, warm, and exciting workplace.
  • Free meals in the employee restaurant (culinary and culturally adapted).
  • Perfect equipment for your daily work.
  • Structured onboarding process.
  • Health offers and employee events.
  • Annual employee surveys.
  • Ongoing feedback and development discussions.
  • Employee-family-friends benefits for accommodation offers & 20% Food & Beverage discount on your consumption in all Marriott International Hotels.
  • Full-time monthly salary of EUR 2,263 gross according to pay group 3 of the collective agreement for the hospitality industry in Vienna.

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