- Vienna, Austria
- With professional experience
- Permanent employment
- Full-time
- Hybrid
- Home office possible
We are looking for an experienced and scientifically driven Medical Information Manager to deliver a high-quality, compliant, and insight-driven Medical Information (MI) service globally. You will oversee the global medical information management system, ensuring data integrity, regulatory compliance, and operational excellence.
Your tasks
- Provide high-quality, evidence-based responses to medical inquiries, ensuring compliance with regulatory and legal requirements.
- Conduct literature searches and analyze clinical data to support accurate scientific communication.
- Develop, review, and maintain Medical Information content (Standard Responses, FAQs) within Veeva.
- Analyze inquiry trends and generate insights for Global and Affiliate stakeholders.
- Serve as the global escalation point for complex inquiries in collaboration with vendors and Global Medical Affairs.
- Act as subject matter expert for compliance topics including Pharmacovigilance, Regulatory Affairs, and Data Privacy.
- Support and optimize digital MI solutions (e.g., Veeva MedInquiry) and ensure data governance standards.
- Deliver product, system, and process trainings to internal teams and external partners.
- Ensure inspection readiness and adherence to SOPs, industry codes, and internal compliance standards.
- Collaborate cross-functionally with Regulatory, PV, Legal, and Medical Affairs teams globally.
Your profile
- Advanced degree in Life Sciences, Pharmacy, or Medicine
- 5+ years of experience in Medical Information, Medical Affairs, or a related function within the pharmaceutical industry.
- Strong scientific background with excellent analytical and medical writing skills.
- Experience working with global teams and external vendors.
- Familiarity with Veeva Medical Information systems (e.g., MedInquiry) is an advantage.
- Solid understanding of regulatory, pharmacovigilance, and data privacy requirements.
- Strong communication, presentation, and stakeholder management skills.
- High level of accuracy, attention to detail, and compliance mindset.
Your benefits:
- An open corporate culture with the opportunity to contribute your own ideas
- Working independently in a collegial and committed team
- Modern working environment with good public transport connections (U4 – Heiligenstadt)
- Flexible working hours (flexitime/time-out days), bonus scheme, additional benefits and employee events
- Structured onboarding and support through a buddy system
- Market-oriented remuneration packages aligned with qualifications and professional experience (collective agreement minimum salary: EUR 45.080 gross per year, based on full-time employment)
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