Product & Digital Channels Coordinator

  • Vor 6 days veröffentlicht
  • Vienna, Austria
  • With professional experience
  • Permanent employment
  • Full-time
  • Hybrid
  • Home office possible

DenizBank AG, a member of the globally successful DenizBank Financial Services Group and Emirates NBD, is an Austrian universal bank with a strong presence in Austria and Germany. We are committed to providing our customers innovative and customized products and are looking for personalities, who continuously raise banking to a new level.

The Digital Products & Channels Specialist supports the development and enhancement of retail banking products and digital channels. The role works closely with business, IT, and UX/UI teams to improve customer journeys, coordinate product initiatives, and contribute to digital transformation projects across the bank.

Your tasks

  • Support the end-to-end lifecycle of retail banking products, as well as the development and management of digital channels
  • Coordinate product-related topics with IT, UX/UI, and business teams
  • Assist in defining product requirements and tracking progress
  • Monitor product performance (KPIs, customer feedback, usage)
  • Contribute to improving digital customer journeys and processes
  • Support product launches, campaigns, and internal coordination

Your profile

  • Bachelor’s degree in business, Finance, or related field
  • Minimum 5 years‘ experience in product management, digital banking or fintech
  • Strong organizational and coordination skills
  • Analytical mindset and structured way of working
  • Good communication and stakeholder management skills
  • Good knowledge of MS Office; familiarity with Jira or similar tools is an advantage
  • Fluent in English (German is a plus)

Your benefits:

  • Insight into end-to-end retail banking product management
  • Opportunities to develop within the product area
  • Responsible tasks and the opportunity to actively contribute in a dynamic environment
  • Individual development and training opportunities
  • Attractive benefits: staff canteen / meal subsidies, voluntary pension plan, employee discounts, hybrid work option, and more
  • Minimum gross wage in accordance with the collective agreement if the minimum requirements are met: EUR 3.272,23 /month with willingness to overpay depending on professional experience and training

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