- Laxenburg, Österreich
- With professional experience
- Permanent employment
- Full-time
- Hybrid
- Home office possible
Since its foundation in 2018, AVILOO has quickly become the global market leader in the field of battery diagnostics for electric vehicles. With more than 90 employees, we already dominate the global „remarketing“ & „after-sales“ market for electric vehicles. Our customers already include the most renowned vehicle manufacturers, testing companies, leasing companies, vehicle dealers and automobile clubs. You will be at the forefront and make a significant contribution to the company’s success by independently leveraging the enormous potential of your business area.
Your tasks
- First point of contact for all national and international customer inquiries
- Training and onboarding of private customers in the use of our products
- Supporting customers in carrying out battery tests
- Working with the AVILOO testing platform
- Actively contributing to the design and optimization of efficient customer support processes
- Customer support and collaboration on international projects
- Contributing ideas and playing a key role in the company’s success
Your profile
- Interest in electric vehicles
- Enjoyment of communicating with customers
- Commercial or technical secondary education (A-levels); basic technical understanding is an advantage
- Very good written and spoken English (a second foreign language is a plus)
- A calm, professional, and friendly manner
- Enjoy working in a team with a wide range of tasks
- Confident communication skills and a solution-oriented mindset
- Curiosity and interest in new topics
- Enthusiasm for using AI you leverage technology to work faster, more accurately, and more efficiently
- An independent, precise, and pragmatic working style
- A preference for working together with colleagues in an office rather than alone at home
Your benefits:
- An exciting role in B2B and B2C customer support
- The opportunity to become part of a top-performing team
- A front-line role in direct customer support
- A secure position at a fast-growing Austrian global market leader
- A friendly, family-like working atmosphere
- A key role in the global expansion of a successful Austrian company
- Direct influence on the company’s ongoing development
- A reliable work-life balance personally guaranteed by the CEO
- A performance- and team-oriented work environment where success is celebrated together
- A high level of creative freedom in a company that aims to multiply its revenue over the coming years
- A workplace with a true start-up mentality, flat hierarchies, and fast decision-making
- Use of state-of-the-art tools and artificial intelligence to drive continuous optimization
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